Sproutlings Support

We're here to help!

Frequently Asked Questions

How do I save my progress?

Your progress is automatically saved locally on your device. For cloud backup across devices, go to Settings and sign in with your Google account.

I lost my progress. Can you restore it?

If you were signed in with Google, your progress should sync automatically. If you played anonymously, unfortunately local data cannot be recovered after app deletion. We recommend signing in to prevent data loss.

How do I earn coins faster?

  • Keep your creatures happy by feeding them regularly
  • Evolve creatures to higher stages for better coin rates
  • Merge food to higher tiers before feeding
  • Watch rewarded ads for coin bonuses
  • Check back regularly to collect offline earnings

How does evolution branching work?

Your creature's evolution is determined by what you feed it! If you feed mostly fruit, it may evolve into a "Fruity" variant. Feed more meat for a "Fierce" variant. Mix it up for balanced evolutions. Each species has unique evolution paths to discover!

Why are my creatures unhappy?

Creature happiness decreases over time when they're not fed. Feed them regularly to keep them happy. Happy creatures generate more coins! Don't worry - they won't run away, they'll just produce fewer coins until you feed them again.

What happens to my coins when I'm offline?

Your creatures continue earning coins while you're away, up to a maximum of 4 hours. When you return, you'll receive your offline earnings. Keep your creatures happy before leaving for maximum offline earnings!

I made a purchase but didn't receive it. What do I do?

First, try going to Settings > Restore Purchases. If that doesn't work, please contact us with your purchase receipt and we'll investigate.

How do I remove ads?

You can purchase the "Remove Ads" upgrade in the Shop. This removes all interstitial and banner ads permanently. Rewarded ads will still be available if you want to watch them for bonuses.

How do I delete my account and data?

Go to Settings > Account > Delete Account. This will permanently delete all your game data. This action cannot be undone. Alternatively, email us at support@growly-game.com.

Still need help?

Our support team is happy to assist you!

support@growly-game.com

Sproutlings v1.0.0